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Philips 19PFL3504D/F7 19-Inch 720p LCD HDTV | 
 enlarge | Brand: Philips
Category: CE
List Price: $249.99
Buy New: $184.99
You Save: $65.00 (26%)
New (6) Used (2) Refurbished (3) from $106.83
Rating:  9 reviews
Sales Rank: 14940
Format: CD
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Batteries: 2
Operating System: N/A
Display Size: 19
Shipping Weight (lbs): 9.1
Dimensions (in): 7.1 x 19 x 14.7
MPN: 19PFL3504D/F7
Model: 19PFL3504D/F7
UPC: 609585163805
EAN: 0609585163805
ASIN: B001LPA62U
Release Date: May 12, 2009
Availability: Usually ships in 1-2 business days
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| Features:
| • | 720p resolution; ATSC / QAM / NTSC | | • | 4000:1 dynamic; 1000:1 native contrast ratio | | • | 16:9 widescreen aspect ratio | | • | 5ms response time | | • | Digital crystal clear engine |
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| Accessories:
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| Similar Items:
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| Editorial Reviews:
Product Description
1366 x 768 with 720p hi-def resolution3200:1 Contrast ratio16:9 aspect ratio5ms response time2 HDMI, 1 components, 2 S-Video and 2 composite audio imputsBuilt-in analog tuner NTSC and ATSC digital tunerIncludes tabletop swivel stand and remote control
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| Customer Reviews:
Showing reviews 1-5 of 9
 TV GOES BAD IN 2-4 YRS!!! NO SERVICE OR SUPPORT FROM PHILIPS June 24, 2010
A. Anchlia (NY)
1 out of 2 found this review helpful
My PHILIPS LCD TV died after giving hardly 3 years of service. I have been a victim of PHILIPS dubious customer service - please aviod PHILIPS if you want to avoid being a victim too. I am pasting my chat script with their customer support:
Please wait while we find an available agent
You have been connected to Sean .
Sean : Hello Aash, and welcome to Philips Consumer Lifestyle. My name is Sean. Thank you for contacting us.
aash: Well thank you too Sean,
aash: I have trying to reach Televisions (purchased before 2008)
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
Excluding Major Holidays
Sean : I understand that you are looking for Philips contact information.
aash: this the customer Service Line for Televisions (purchased before 2008)
aash: yes ... I am looking for someone to help me locate a authorized Philips Repair Service
aash: or give me the manual for the MODEL: 37PF7320a/37
aash: a service mnaual
Sean : I am providing you with the link to the PHILIPS website to check basic troubleshooting instructions in the frequently asked questions, possible model upgrades or to download the instruction manual for your player.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ...
aash: I have already done tha
aash: t
aash: What I need is a service provider that can fix the TV ?
Sean : Unfortunately, we do not have service manual online and apologize for any inconvenience that might have caused.
aash: Its a thousand dollar TV ...
aash: what do I do with it ?
Sean : Aash, we do not have Philips authorized service centers however you may contact our Consumer Care Center representatives with the help of the phone number provided in the user's manual.
Sean : One of the representatives will assist you to the best of your satisfaction.
aash: Can I get the number of the PHILIPS NORTH AMERICA contact person who can really help me ... and not offer apologies ?
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
Sean : Based on the information you have provided your product is out of warranty.
aash: I have been trying to reach 1-888-744-5477 for the last seven days ... I finally called another numbver ... and they also told me that ... they " apologize for any inconvenience "
Sean : Since you could not find related information on the website or in the manual, the next step is to have your TV evaluated by a television repair center in your local area.
Sean : They can best advise you of next steps and costs for repair. Please contact a local service center in your area to get your TV serviced.
aash: so out warranty ... a PHILIPS product is ....
aash: WHO IS THAT " local service center "
aash: is all I am asking of you ...
aash: is there a number
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'.
aash: and why can I not know the error codes ... the TV is giving a long RED LED blink followed by four slow LED blinks
Sean : Please check your local telephone directory Yellow Pages under 'Television Service and Repair'. The repair center will determine the extent of your unit's repair needs, and provide you with an estimated cost.
Sean : If that location is not nearby, call them to see whether they can recommend a closer repair center.
aash: Is that some kind of top secret missiel technology ...
aash: The cost of getting a quote from unauthorised service people in my area is around 150USD
aash: I neeed to know ... if it is even worth repairing
aash: this piece
aash: I am reading on the blogs that people with same model are reporting issues like fire / explosion from the same model ...
aash: I need to know I am dealing with here
aash: why can't you just tell me what the error code means
aash: PLEASE !!!
aash: HOW ETHICAL IS WHAT PHILIPS DOING ?
aash: Mr.Sean Are you still there ?
Sean : Yes Aash, I am still online.
Sean : I would have been happy to furnish you with the requested information however we at online are provided with the information on Philips MP3 and Portable DVD players.
aash: but I am reaching PHILIPS beacuse nobody answers the line I am supposed to call and the one I reached offered me "apologies"
aash: Why is it that nobody even wants to listen ... there are people on the BLOG saying that this product does not lasts only two to four years ...
aash: others are reporting incidents like fire/explosion !!!
aash: PLEASE SEARCH ON GOOGLE ...
Sean : We receive consumer calls about our products and our company. All comments are reported to management as we continually look for ways to improve our products.
Sean : We assure you that the issue you are calling about will be forwarded to them for review as well
aash: Come on ... I have been trying to reach the line for Televisions purchased before 2008
1-888-744-5477 Monday - Saturday 12:00 PM - 9:00 PM EST
aash: for the last seven days ...
aash: and nobody even bother to pick up the phone ...
Sean : Please accept my apologies since I am unable to help you directly in this matter as we have information on Philips MP3 players.
aash: give it a try ... call the number
aash: can you give me a person I can reach ... who is responsible for Consumer Electronics TELEVISIONs at PHILIPS
aash: I mean someone who can do things other than "apologize"
Sean : We do not have access to call and I request you search Philips support page for contact information.
aash: ha ha ha .... PHILIPS support is a joke ... ONE LAST TIME ... seriously ... given all that being said on the BLOGs and what I am experiencing first hand ... I would advise you to escalate my request
Sean : Sure Aash, I will forward this issue from my end.
aash: TO WHOM?
aash: ok take my phone number ... have some one call me ... (If you care)
aash: Mr.Sean Are you still there ?
Sean : Yes Aash.
aash: So who are going to escalate this to?
aash: *So who are you going to escalate this to?
Sean : I will forward this to our Consumer Care Manager.
Sean : Is there anything else I can assist you with?
aash: I am not sure if there is someone with that title beacuse I tried in vain to reach someone at you Andover MA office today ... but anyway go ahead and will wait for until tommorow evening if someone gets back to me
Sean : Thank you for your patience and understanding.
Sean : Thank you for contacting Philips. We hope we brought Sense and Simplicity to you today. We are available 24 hours a day, 7 days a week. Thank you again. Have a nice day.
You have been using online chat support at Philips Consumer Lifestyle. You may now close this window.
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 Philips TV Review May 23, 2010
Anonymous (USA)
The price on here is such a good price. Other places sell for more. Shipping was super fast. This TV is good. I use it for my apartment away from home and it is the perfect size. It sounds small, only a little bit bigger than my laptop dimensions but I really like it. My apartment is small and this is just the right size. The picture quality is pretty good, not excellent, but good for the price. The sound quality is okay. Some channels can be louder than others. If you get extended cable, it has a tuner in it already which can pick up more channels that you ordered. I love it! I love how it looks! Very classical black, sleek, and organized. It is pretty thin, but not thin so that it looks fragile. I just really love how shiny black it looks. I don't understand what all the negative reviews are, perhaps people bought it refurbished. I bought mine brand new and I absolutely love it! I hope it will last me a while.
Poor Over-the-Air Tuner April 29, 2010
Fly Fish - Wisconsin
1 out of 1 found this review helpful
If you plan to use this TV for Over-the-Air broadcasts, be aware that this unit's tuner does an POOR job of locking on to stations.
I am 20 miles from numerous digital channels (UHF and VHF), and the tuner fails to capture an adequate signal. One second the signal strength is 90+ and the next second it is <10.
I have tried rabbit ears + multiple amplified indoor anntenna; none resolved the problem. Surprising my old DTV converter box (that cost $40) had a better tuner than this model.
I also have a Sony LCD TV that uses rabbit ears, and that unit does lock on to the local channels; hence I blame this Philips model rather than the antenna (or distance).
LEMON - don't risk it March 23, 2010
Thomas J Reagan (Bangor, Maine)
1 out of 1 found this review helpful
I bought this TV for my mother's kitchen for Christmas. Just 92 days later it died. Don't buy it.
I read the reviews before I bought it, including one from a reviewer that had the same problem. I had hoped he just bought a lemon. I tried the fixes but with no luck. It won't work.
I don't have much experience with the Philips company so I will suggest you stay away from this model. I don't think I will be gambling on any more Philips though.
BTW - The store warranty expired 90 days after purchase. This is too big for a paperweight.
cheap, but to cheap February 17, 2010
Ryan J. Schaefer (Santa Barbara)
3 out of 3 found this review helpful
Being a college student I am always searching for great deals on electronics, recently I have been looking for a small TV for my bedroom and I came across this philips 19' refurb for $134. I was a bit skeptical and read the reviews, most reviews were negative especially on the refurbished models. I went and purchased the TV anyway since I have had success with refurbished electronics in the past. Well this was my first bad experience, the reviews were true to their word. The power for the TV stopped working and i was no longer able to turn the TV on or off with the remote and this was the third day i had it, the only way i could get it to come on was to unplug the TV from the wall for a while. I called philips and they offered me the same model refurbished i said no thanks, I returned it and purchased a samsung 19' for $170, this TV had the best ratings and the fewest problems it is a little more expensive and the TV must be sitting at eye level to see the best picture, but i would rather have a TV with a little bit of an obscure viewing angle then a TV that doesn't turn on.
Showing reviews 1-5 of 9
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